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Mixed Methods UX Researcher, Android Better Together

GoogleMountain View, CA, USA; San Francisco, CA, USA
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; San Francisco, CA, USA.

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • 4 years of experience in an applied research setting, or similar.
  • Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
  • Experience in conducting UX research on consumer mobile or multi-format experiences.
  • Experience partnering with cross-functional partners (e.g., UX Design, Product Management, Engineering, Data Science), translating research findings into product direction/strategy.

Preferred qualifications:

  • Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
  • Experience with statistics or any other mixed-methods research tools such as survey analysis, logs analysis, etc.
  • Experience conducting UX research on products, managing projects, and working in a cross-functional organization.
  • Experience in communicating user research findings with cross-functional partners to drive impact.
  • Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
  • Ability to adapt quickly, be flexible, organized, resourceful, and to partner and influence.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

As a Mixed Methods UX Researcher (UXR), you will research user needs across various devices using qualitative and quantitative methods. You will collaborate with cross-functional teams to provide data-driven recommendations and shape impactful, human-centered product experiences for the Android ecosystem.

Android is Google’s mobile operating system powering more than 3 billion devices worldwide. Android is about bringing computing to everyone in the world. We believe computing is a super power for good, enabling access to information, economic opportunity, productivity, connectivity between friends and family and more. We think everyone in the world should have access to the best computing has to offer. We provide the platform for original equipment manufacturers (OEMs) and developers to build compelling computing devices (smartphones, tablets, TVs, wearables, etc) that run the best apps/services for everyone in the world.

The US base salary range for this full-time position is $129,000-$185,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Conduct independent research on multiple aspects of products and experiences.
  • Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a dynamic and changing environment.
  • Advocate research findings through written reports and in-person presentations.
  • Conduct advanced analysis of both qualitative and quantitative data to generate clear, actionable insights that inform the creation of useful, usable, and delightful transformative cross-device experiences.
  • Design, plan, and execute, research studies utilizing a comprehensive mix of qualitative (e.g., interviews, ethnography) and quantitative (e.g., surveys, log analysis, A/B testing) methodologies.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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