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Technical Writer, Foundation Services

GoogleWaterloo, ON, Canada; Toronto, ON, Canada
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Waterloo, ON, Canada; Toronto, ON, Canada.

Minimum qualifications:

  • Bachelor's degree in a relevant field, or equivalent practical experience.
  • 4 years of experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks).
  • Experience writing for the web and with Markdown, HTML, CSS, or JavaScript.

Preferred qualifications:

  • Experience with REST-based technologies (e.g., HTTP, JSON, XML, YAML).
  • Experience assisting non-writers with developmental and copy editing.
  • Familiarity with API management, Cloud, Cloud/Hybrid, Multi-Cloud, or Software Development Life Cycle (SDLC) technologies and practices.
  • Proven track record of researching and writing effective documentation for developers and dev-ops.
  • Ability to design information architecture for moderate to large content sets.

About the job

Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between developers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.

You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Lead the user experience, information architecture, navigation, and effort to reduce fragmentation and discoverability issues.
  • Communicate with Cloud customers through conceptual documentation, detailed how-to guides, code samples, and other online materials.
  • Be responsible for working with engineering and product management to document new features.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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