Account Executive, Google Customers Solutions (English, Korean)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience working in advertising sales, marketing, consulting, media, or working with advertising agencies.
- Ability to communicate in English and Korean fluently to interact in this customer-facing role.
Preferred qualifications:
- Experience managing a portfolio in an advertising or media sales context, and demonstrated ability to achieve quotas to drive growth.
- Experience working with advertisers, agencies, or clients and influencing C-level stakeholders.
- Experience in leading and high executive functioning within the digital marketing space.
- Knowledge of traditional and online marketing strategy and tactics, and product knowledge across all digital advertising products.
- Ability to assess and solve client needs via sales techniques, including effective questioning, objection handling and engaged promotions.
- Demonstrated ability to build compelling narratives and utilize storytelling as a client engagement strategy.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As an Account Executive, you will use your working knowledge of advertising and your industry vertical to help your team identify and enable longer-term opportunities by contributing to business plan development, account-level strategy, and annual activation plans. You will support your team in business strategy development, presenting, customer relationship growth, and opportunity sizing. You will contribute to cross-team collaborations to support customer growth, align on opportunity/project timelines and goals, and ensure Google solutions are presented to customers. You will develop relationships with customers, acting as a point of contact.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Establish a partnership with executives and serve as a trusted consultant with a firm understanding on industry insights and solutions, optimizing and expanding their advertising investment.
- Manage a group of businesses by understanding what promotes growth, identifying opportunities for growth, managing risks and creating multi-quarter plans for growth.
- Prioritize and deliver an excellent customer experience to Google's advertisers.
- Generate plans by collaborating with specialists, engineers and product teams, and define business goals, key strategies and metrics for success.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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