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Lead Analyst, Trust & Safety, Responsible AI Testing

GoogleWashington D.C., DC, USA; Austin, TX, USA; +2 more; +1 more
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Washington D.C., DC, USA; Austin, TX, USA; Seattle, WA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in trust and safety, product policy, privacy and security, legal, compliance, risk management, intel, content moderation, red teaming, AI testing, adversarial testing, or similar.
  • 1 year of experience in people management, leading a team.
  • Experience with machine learning or AI.

Preferred qualifications:

  • Master's degree in a related field (e.g., computer science, information security, artificial intelligence).
  • 3 years of experience in people management.
  • Experience working with GenAI products.
  • Excellent analytical skills with a focus on data analysis, using data in storytelling, and problem-solving. Familiarity with SQL, Python or equivalent.
  • Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
  • Ability to think strategically and identify emerging threats and vulnerabilities.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As a Manager and Senior Analyst on the T&S Responsible AI Novel Testing Team, you will be an expert in developing structured ways to test Google’s GenAI products with new and previously-untested functionality against safety, neutrality and fairness standards. You will draw on expertise across testing operations, policy, and AI systems and will partner closely with the technical abuse-fighting experts in T&S to understand launch requirements, develop and implement testing protocols. You will leverage robust data analysis to provide quantitative and qualitative actionable insights on potential risks for mitigation by T&S and product teams define and implement risk mitigation strategies. You will need to manage many stakeholders through effective relationship building, influence and communication skills. Your ability to think strategically, collaborate, and execute quickly will be instrumental in shaping the future of AI development, ensuring that Google's AI products are safe, fair, and unbiased.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

The US base salary range for this full-time position is $156,000-$234,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Lead structured pre-launch safety, neutrality and fairness testing, end to end, for Google’s GenAI products with new and previously-untested functionality. 
  • Develop and implement other RAI Testing strategic programs to improve testing approaches. 
  • Influence within the team and beyond, providing thought leadership and expertise in AI safety.
  • Work with sensitive content or situations and may be exposed to graphic, controversial, and/or upsetting topics or content.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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