Storage Specialist Customer Engineer
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Minimum qualifications:
- Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
- 10 years of experience in a customer-facing role in the enterprise technology space.
- 8 years of experience as a technical business engineer in a cloud computing environment with NetApp data storage and management solutions in a customer-facing role.
- 3 years of experience in cloud computing (e.g., infrastructure, storage, platforms and data), with cloud market, engaging dynamics, and customer buying behaviour.
Preferred qualifications:
- Experience with hybrid cloud deployments and on-premises-to-cloud migration deployments with NetApp systems.
- Experience developing solutions to address customer requirements, business acceleration tools using Artificial intelligence (AI).
- Experience with storage like NetApp within verticals like Electronic Design Automation (EDA), Energy, Gaming, Healthcare, Software and Internet and Media and Entertainment, and for Data Management and AI applications in Google Cloud.
- Experience with GCNV offering as a technical business engineer or a customer-facing role.
- Knowledge of NetApp technology ONTAP, and its integration with Google Cloud (GCNV).
About the job
In this role, you will be responsible for incubating, growing and creating an efficient, leveraged Go-To-Market (GTM) model for Google Cloud Storage business, beginning with Google Cloud's NetApp Volumes (GCNV) offering. You will require collaboration with Product Management, Engineering, Storage Business Specialists, Google Cloud, NetApp, partner business, and GTM teams to deliver business goals, develop business acceleration and customer adoption tools and promote growth through direct, attached, and cross-promoting strategies within new and existing customer accounts. You will develop differentiated and customer-value-add solutions in partnership with other Google Cloud teams to integrate storage offerings.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities
- Manage the technical aspects of the customer relationship, including product briefings, proof-of-concepts, and coordinating technical resources (e.g., product management, engineering) to answer customer questions and solve problems related to Google Cloud NetApp Volumes (GCNV).
- Identify and address technical obstacles customers face, develop solutions and strategies to overcome them, specifically around data storage, management, and performance using GCNV.
- Provide technical guidance and ensure successful implementation of Google Cloud solutions, particularly GCNV, across the complete product portfolio.
- Develop industry specific blueprints to support repeatability and onboarding of new workloads/flows following Google Cloud best practices, with a focus on GCNV integration and optimization.
- Travel to customer sites, conferences, and other related events as required.
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