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Sales Manager, Small Business Solutions, Google Customer Solutions, Nordics (Multiple Languages)

GoogleDublin, Ireland

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 11 years of industry experience in advertising, sales or business development, or 8 years of experience with an advanced degree.
  • Experience managing teams.
  • Ability to communicate in English and Danish, Swedish, Finnish or Norwegian fluently to engage with clients in the region.

Preferred qualifications:

  • Experience managing a sales team's operations: portfolio management, team building, KPI measurement, execution.
  • Experiencing managing and coaching sales behaviors including C-level engagement, effective questioning, objection handling, engaged selling.
  • Knowledge of traditional and contemporary/online marketing tactics and strategy.
  • Ability to be on their own who grows on immersion in a rapidly changing environment, with excellent communication, problem-solving and investigative skills.
  • Excellent communication and people management skills with the ability to be personable yet persistent.
  • Passionate for consultative solution selling with a drive to innovate.

About the job

This Google Customer Solutions (GCS) Scaled team is designed to drive growth for small-sized businesses with significant expansion potential in Nordic markets. The team specialises in delivering the most effective solutions to high potential startups as well as to more mature companies in each stage of their journey, in the most efficient way for the business at scale.

As a Sales manager, you will lead and coach a high-performing sales team that uses strong sales skills to understand our advertisers' needs and deliver measurable solutions that grow their businesses. In this role, you will lead relationships and sales engagement with high potential small businesses from all verticals and business models in the market. Be it a startup or a more mature business, wherever they stand in their journey, your team sets them up for long term sustained success by bringing the best of digital ad solutions from Google. You will enable your team to always reach ambitious business and productivity goals. Your knowledge of the GCS business landscape and online media, combined with your sales and investigative abilities, shapes how new and existing clients will grow.
You will also work with the sales leadership team to set strategic objectives and run the day-to-day operations for the business. You will help your teams and partner directly with clients to provide comprehensive service. You are an excellent communicator with a proven ability to train and motivate a large team, and you will take an investigative approach to sales management.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Recruit, retain, motivate and develop a client-facing and high-performing sales team.
  • Deliver against ambitious business and product goals, grow engagement and client satisfaction for a portfolio of small businesses in the Nordic markets.
  • Analyze data, trends, and client performance with your teams to develop strategic plans for customers while tracking activity and provide detailed data analysis weekly, driving consistent Customer Relationship Management (CRM) tracking.
  • Ensure team readiness to deliver complex advertising solutions and create a culture of sales innovation and advertiser success on the team.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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