Director, Product Management, Adversarial Abuse
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Minimum qualifications:
- Bachelor’s degree in Engineering or equivalent practical experience.
- 15 years of product management or related experience.
- Experience building and leading a team of product managers, working with cross-functional and cross-product area partners and influencing across product areas.
- Experience creating, executing, and delivering against a product roadmap and driving business impact.
Preferred qualifications:
- Experience in machine learning systems, quality, ranking algorithms (e.g., search ranking, ads quality, recommendations) and key concepts like P/R.
- Experience with execution and bias towards action, including areas of uncertainty, with cross-functional teams across multiple locations and time zones, to get things done.
- Expertise with fraud, spam, and risk management.
- Excellent problem solving skills, and ability to work with and understand large data.
About the job
The mission of the Trust and Safety team is to keep YouTube’s users and the platform safe. We enable safety through a programmatic system that automatically enforces YouTube’s rules, and design products that encourage and incentivize the right behaviors. More tactically, this means we use machine learning to deploy proactive detection of violative content, accounts, and behaviors. We design infrastructure and review tools to support the human review and effective treatment of content, and we build and advocate for responsibly designed products that decrease utility for abusers whilst continuing to delight good users.
Adversarial actors harm the reputation of our platform (e.g. spammy videos), harm users (e.g., hijacking and scams), and steal money, views, and data from good creators (e.g., fake views or subscribers, scraping). Reducing the impact of these actors gives space for the best of YouTube to grow. We must be fast and identify bad actors through account characteristics and behaviors (not only content), and combat their massive scale and sophistication through automation first approaches and designing products that are robust to abuse.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
Responsibilities
- Execute the product outlook and strategy for Adversarial Abuse at YouTube including developing and leading a multi-year roadmap, balancing short and long-term goals and investments to scale globally.
- Craft our product story. Build a product narrative which clearly understands the motivations of adversaries and makes recommendations for how to remove those incentives, moving further upstream to preventative measures.
- Understand the nature of violative accounts and behaviors to devise recommended detection and enforcement investments.
- Work collaboratively with cross-functional counterparts (e.g., engineering, policy, operations) to address the problem holistically and comprehensively. Set the appropriate targets and goals.
- Influence and partner with other product teams to ensure we are building defensible products.
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