Head of SMB and Apps, PSA
- linkCopy link
- emailEmail a friend
Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 13 years of experience with product strategy, technical product integration, or solution design in a client-facing role.
- 11 years of experience managing individuals and leading cross-functional teams.
- 5 years of experience managing a team.
Preferred qualifications:
- Experience with influencing executives in high stakes decision making.
- Experience with leading regional or global teams.
- Experience with strategic thought leadership and the ability to drive sales excellence and improve Go-to-Market models.
- Understanding of competitor offerings.
- Ability to effectively communicate and influence across all seniority levels, and drive commercial initiatives of cross-functional nature.
- Proven ability to attract, retain and manage talent and intentional organization design principles.
About the job
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.Responsibilities
- Shape and execute the Go-to-Market (GTM) strategy for our acquisitions, onboarding, SMB growth and apps segment in the region, focusing on activation strategy, incentives, training, specialized support, marketing enablement, and robust customer/seller assistance.
- Lead a high-performing team of Regional Product & Sales Activation (PSA) Googlers to flawlessly execute GTM strategies, partnering with Sales and Global Product leads to drive commercialization, launch excellence, and the consistent achievement of ambitious product growth targets.
- Cultivate strong partnerships with executive-level stakeholders across Sales, Marketing, Finance, Revenue Strategy & Operations (RSO), gTech, and other cross-functional teams to ensure seamless product and sales activation.
- Utilize customer data and market insights to develop scalable regional solutions and advocate for critical customer requirements, ensuring the continuous evolution of the Global Customer Solutions (GCS) program and product strategy.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.