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Account Strategist, SBS Engage, Google Customer Solutions, Italy (English, Italian)

GoogleDublin, Ireland

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in digital advertising, consultative sales, account management, digital media sales, business development, online media environment, or digital marketing role.
  • Ability to communicate in English and Italian fluently to engage with clients in the region.

Preferred qualifications:

  • Experience assessing and achieving client success via sales techniques, including effective questioning, objection handling and engaged selling.
  • Knowledge of online marketing strategy and tactics; expertise in managing digital advertising campaigns with a focus on performance marketing.
  • Ability to own a portfolio in an advertising or media sales context in Italy, and consistently overachieve quotas to drive growth.
  • Ability to influence stakeholders internally and externally to deliver impact.
  • Ability to multi-task and manage multiple projects at a time with attention to detail.

About the job

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers and we have fun doing it.

Responsibilities

  • Deliver against ambitious quarterly business growth and product growth goals. 
  • Establish relationships via phone calls or email marketing and conduct regular phone consultations with clients to advise them on how to get the best return on their Google Ads investment. 
  • Own a portfolio of small businesses by thoroughly understanding growth drivers identifying opportunities for growth, managing risks and building quarterly plans for achievement. 
  • Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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