Technical Operations Manager, Third-Party Data Centres (English)
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At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.
Minimum qualifications:
- Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
- 9 years of years of experience in Electrical, Mechanical/HVAC, or controls experience in an industrial/commercial environment.
- Experience in critical facility operation management.
- Ability to communicate in English fluently to interact with local vendors and contractors.
- Successful candidates will be required to obtain security clearance under the Australian Government Protective Security Policy Framework (PSPF) including Negative Vetting Level 2 (NV2).
Preferred qualifications:
- Bachelor’s degree or advanced education in a related field.
- Experience working in data center environments, including building and operating infrastructure.
- Experience with initiating and executing initiatives in a global environment.
- Ability to perform operational assessment and risk analysis of third-party sites.
- Ability to forecast resource requirements.
- Excellent problem-solving skills, and passion for operations and people management.
About the job
The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components).
As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.
The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
Responsibilities
- Exercise full accountability for third-party facility operations, ensuring regional portfolio performance aligns with global business objectives.
- Act as the primary liaison between cross-functional stakeholders and external providers to coordinate critical works and communicate the directions.
- Manage technical teams to ensure maintenance, troubleshooting, and repairs are completed to global standards while maintaining strict operational excellence.
- Lead critical event responses, perform risk assessments, and conduct site evaluations to ensure business continuity and proactive mitigation.
- Partner with global engineering and network teams to support site selection and contribute to enterprise-wide infrastructure and program initiatives.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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