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Account Manager, Small/Medium Businesses, Google Cloud

GoogleHong Kong

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in sales, building client relationships or account management.

Preferred qualifications:

  • Experience in collaborating with channel partners, systems integrators, and third-parties to deliver and manage implementation of solutions.
  • Experience in technical or business engineering in cloud, technology, computer science or information systems.
  • Ability to identify key customer patterns to develop strategies for customer growth.
  • Ability to build relationships and deliver outcomes in a cross-functional environment.
  • Excellent communication, presentation, problem-solving, and management skills.

About the job

As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome. You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what’s right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation. Using your passion for Google products, you help spread the magic of Google to organizations around the world.

In this role, you will act as an advisor to Google Cloud customers by enabling them to use Google Cloud products to achieve their business goals. You will partner with customers to develop and execute organizational, programmatic, and technical strategies and plans to meet the business goals and stakeholder goals. You will work with customers to remove organizational and technical barriers and identify opportunities to help customers expand the use of Google Cloud products. You will execute complete tasks in identifying customer business goals and setting business strategies for markets and customers in collaboration with internal partners based on research and understanding of the customer.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Lead the adoption of Google Cloud at organizations, motivate and accelerate adoption of solutions and technologies, and help Google customers realize the business value of the partnership and offerings.
  • Work with Google Cloud and build a plan with identified goals, stakeholders, milestones, risks, and metrics needed to achieve the goals.
  • Partner and collaborate with other customer-facing organizations in Google Cloud to develop account strategies that direct company resources.
  • Identify business growth opportunities within the market or customer.
  • Work with internal stakeholders to plan and motivate the business growth, potential of opportunities, and marketing efficiency, and investment to achieve customer business results.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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