Chief of Staff, gTech Ads Solutions, Google
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in program or project management.
- 5 years of experience managing cross-functional or cross-team projects.
Preferred qualifications:
- Program Management certification or experience in Program Management with a technology company.
- Experience in stakeholder management.
- Ability to identify, collect, and analyze relevant data to help drive informed decisions.
- Proven track record of leading and executing initiatives.
- Excellent business acumen, and long-term thinking balanced with near-term execution skills.
About the job
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.This role provides an opportunity to work closely with executive leadership and contribute to the overall success of a dynamic organization. This role will act as a trusted advisor, thought partner, and drive engagement strategy and communication within the gTech ads solutions team. You will manage the team’s rhythm of business, ensuring seamless execution of events reviews while also acting as an advisor to our leadership.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Develop and manage the organization's rhythm of business, including key meetings, offsites, and budget management.
- Serve as a trusted advisor to the leadership team, providing insights, anticipating needs, and supporting transformation, thereby enabling development of strategies, plans, and maintaining strong relationships with the teams.
- Provide actionable insights and recommendations based on data analysis and insights.
- Support executive leadership on priority internal efforts, working cross-functionally with various teams across the organization and providing regular updates to the VP.
- Shape gTech Ads solutions priorities and drive leadership engagements (e.g., weekly staff meetings) ensuring fast decision-making, focus and delivery against the highest priorities across the business.
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