Policy Enforcement Manager
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
- Ability to work non-standard, on-call rotation weekend and holiday hours.
Preferred qualifications:
- Master's degree in a related field.
- Experience in content policy, anti-abuse, and reviewing online content.
- Excellent investigative skills, with the ability to use data to drive strategy and business action.
- Excellent communication and presentation skills and the ability to influence cross-functionally at various levels.
About the job
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Policy Enforcement Manager (PEM) dedicated to the YouTube Partner Program on YouTube's Trust and Safety team, you will help to implement and enforce YouTube Partner Program (YPP) policies across millions of channels. In this role, you will be working cross-functionally across Scaled Abuse, Ads Policy, Product, and Policy Development to develop and operationalize policies that minimize brand risk to the platform and are scalable and clearly communicated to creators. You will be thinking through the unique tests of a broad array of policy areas (e.g, Hate, Misinformation, Adult) while developing processes and guidelines that are consistent and resilient. You will be reviewing graphic, controversial, and offensive video content in line with YouTube’s Community Guidelines.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
Responsibilities
- Demonstrate an understanding of how our YPP policies impact YouTube users, platform changes and new product launches.
- Review daily content in line with YouTube's YPP policies. This may include exposure to graphic, controversial and sometimes offensive content.
- Liaise with Policy Development to develop new policies and iterate on existing policies and enforcement guidelines to protect against emerging threats and improve creator education.
- Generate ideas for policy changes to improve quality and reduce operational burden.
- Manage and shape relationships with Product and Engineering teams to increase detection and enforcement efficiency.
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