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Technical Operations Engineer, Data Center Cybersecurity

GoogleCouncil Bluffs, IA, USA; Phoenix, AZ, USA
This role is not eligible for U.S. immigration sponsorship.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Council Bluffs, IA, USA; Phoenix, AZ, USA.

Minimum qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Engineering, a technical field, or equivalent practical experience.
  • 2 years of experience in system administration (Windows/Linux) and network infrastructure management (e.g., switches, firmware, and protocols).
  • Experience with patch management, system hardening, and security monitoring tools in an enterprise or industrial environment.
  • Ability to act as a working incident manager in on-call rotations, over weekends.

Preferred qualifications:

  • Certifications (e.g., GICSP (Global Industrial Cyber Security Professional), GRID (GIAC Response and Industrial Defense), Security+, or CISSP).
  • Experience with detection tooling (e.g., SEA or other SIEM/IDS platforms).
  • Knowledge of networking protocols below the management layer.
  • Ability to act as a Site Point of Contact (POC) for incident response and digital forensics with excellent cross-functional collaboration skills.

About the job

Technical support for a technology company is a big task. As the Corporate Operations Engineer within the IT Support Technician team, your mission is to enable the people and technology that keep Google running. Your team provides the front line user support for all of our internal tools and technologies. Beyond the day-to-day, the team will contribute to longer-term technical projects, process improvement and the documentation efforts that help make the Google magic happen.Google is an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some of technology's greatest challenges and make an impact on users around the world. At Google, engineers not only revolutionize search, they routinely work on scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, social to local, Google engineers are changing the world one technological achievement after another.

The US base salary range for this full-time position is $120,000-$172,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Manage, patch, and secure Windows/Linux workstations, servers, human-machine interface machines, and embedded operational technology devices within the Google data center environment, ensuring update compatibility and policy integration with cross-functional stakeholders.
  • Maintain networking infrastructure below power management system/building management system switches, including firmware updates, hardware lifecycles, and the deployment of network sensing and security monitoring tools.
  • Install and maintain detection tooling (e.g., SEA), security software, and host monitoring systems while managing Active Directory configurations and system hardening for post-commissioning compliance.
  • Lead site-level industrial control system incident response and digital forensics as a point of contact, coordinating priority zero responses and ensuring disaster recovery readiness through backup enforcement and training.
  • Manage industrial control system infrastructure projects, automation efforts (scripting/dashboards), and policy developments to improve operational efficiency and the overall cybersecurity posture.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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