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Senior Account Strategist, Mid-Market Sales, Google Customer Solutions

GoogleToronto, ON, Canada

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in sales, business development, advertising, account management, marketing, or consulting.
  • Experience meeting and exceeding business goals.
  • Ability to travel up to 20% of the time as required.

Preferred qualifications:

  • 3 years of experience managing digital marketing and advertising campaigns and relationships with customers or agencies.
  • Experience in assessing and achieving client success via sales techniques, including effective questioning, objection handling, and promoting.
  • Experience in managing digital advertising campaigns (e.g., performance marketing), with an understanding of online marketing strategy and tactics.
  • Ability to own a portfolio in an advertising or media sales context and consistently overachieve quotas to drive growth.
  • Ability to build compelling narratives and utilize storytelling as a client engagement strategy.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Deliver against ambitious quarterly business and product growth goals.
  • Own a portfolio of businesses by understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.
  • Pitch and consult with customers proactively to support annual digital marketing discussions and budgets.
  • Drive customer growth by delivering outstanding customer business experience and achieving customer business and marketing objectives.
  • Oversee stakeholder management and build relationships with the end customer or agencies.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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