Product and Data Operations Lead, Cloud Learning Service
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Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 8 years of experience in product or program management.
Preferred qualifications:
- Experience implementing technical solutions, driving product strategy, and managing the product development lifecycle.
- Experience with data-driven analysis, reporting, data-driven decision-making, and success measurement.
- Knowledge of the architecture of a solution, including platforms, data, integrations and constraints.
- Ability to lead cross-functional alignment sessions, manage conflicting stakeholders, and drive conflict resolution.
- Excellent written and verbal communication skills, with the ability to engage with technical and non-technical audiences and senior leadership.
About the job
gTech’s Product and Tools Operations team (gPTO) leverages deep user, operational, and technical insights to innovate Google's Ads products into customer experiences that are so intuitive (or automated) that they require no support at all. gPTO partners closely with gTech’s Support, Professional Services, Product Management, and Engineering teams to innovate and simplify our Ads products and build the productivity tools ecosystem for gTech users.
The team's mission is to make the cloud accessible, engaging, and enjoyable to learn. As the Product and Data Operations Lead, you will optimize the product life-cycle and data-driven strategies to support efficiency and impact. You will own the entire product lifecycle, refine processes, and leverage data insights to enhance product performance for both the platform and data teams.
The US base salary range for this full-time position is $174,000-$258,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Responsibilities
- Drive answers to questions on all stages of product life-cycle, from ideation to launch and end-of-life, including feature enhancements, updates, and optimizing for performance and scalability, and own status reports and dashboards tracking product project progress.
- Collaborate with PM/UX and go-to-market (GTM) teams to design and drive GTM strategy, owning operational readiness across teams and partners, and orchestrating deployments.
- Collaborate with PM feature set owners to analyze product performance data, user feedback, and market trends to inform product strategy and drive continuous improvement.
- Support cross-functional collaboration among stakeholders (e.g., product, engineering, UX, marketing) to ensure a positive product outcome.
- Provide guidance and support to business and partner teams on product-related issues and best practices.
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