Consulting Account Lead Manager, Google Cloud
- linkCopy link
- emailEmail a friend
Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 15 years of experience in technology delivery, consulting, advisory or enterprise customer experience.
- 2 years of experience with people management (e.g., developing and leading technology transformation, consulting, advisory, or customer experience teams).
- Experience leading technology transformation programs for enterprise organizations.
- Experience in virtualization or cloud native architectures in a customer-facing or support role.
Preferred qualifications:
- Experience successfully growing and managing a professional services programs with a large industry presence.
- Experience managing a software business and software solutions with acumen to deliver to enterprise customers.
- Experience building talented, varied teams, and coaching and developing others.
- Experience leading enterprise large-scale AI transformation.
- Understanding of team dynamics, with an emphasis on creating a culturally fluent environment.
- Ability to maintain C-level relationships within the industry and reputation as an industry thought leader, including deep consulting and client skills.
About the job
As a Consulting Account Lead (CAL) Manager, you will be responsible for building, coaching, and leading a high-performing team of CALs dedicated to driving enterprise AI transformation. You will move beyond individual account ownership to focus on the strategic health of a portfolio of accounts. You will ensure your team acts as an executive trusted advisors to C-suite executives, providing the framework, guidance, and executive air cover necessary to deliver tangible business value from Google Cloud and AI. You are responsible for regional delivery excellence, talent development, and aligning your team’s execution with Google Cloud’s broader Go-To-Market (GTM) and Customer Experience strategy.
In this role, you will be expected to be on the customer site approximately 50% of the time.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Build, coach, and inspire a high-performing team, fostering a culture of technical excellence, architectural excellence, and strategic consulting for Google Cloud’s most complex accounts.
- Oversee transformation journeys across a portfolio of strategic accounts, acting as an executive escalation point and partner for C-suite stakeholders. Provide strategic guidance to your team on shaping multi-year roadmaps that align Google Cloud and AI solutions with customer business objectives.
- Ensure high-quality execution across accounts by establishing best practices for program governance and operating models. Proactively partner with CALs to identify, mitigate, and resolve high-level transformation risks that could impact realized value or customer satisfaction.
- Serve as a senior liaison between CAL team and broader Google Cloud leadership (PSO, TAM, Engineering, and Sales).
- Drive alignment to ensure CAL team has necessary resources and cross-functional support to unblock complex delivery challenges.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.