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Lead Help guide Technical Program Manager, Software Development, gTech

GoogleBoulder, CO, USA

Minimum qualifications:

  • Bachelor's degree in a technical field or equivalent practical experience.
  • 8 years of experience in program management.
  • 5 years of experience in a leadership role.
  • Experience with the software development life cycle.

Preferred qualifications:

  • Experience in building and leading teams while navigating organizational changes.
  • Experience in leading teams to deliver cross-functional technical projects and programs with multiple stakeholders in a changing environment.
  • Experience in navigating ambiguity, identifying and mitigating risks, and managing dependencies.
  • Ability to influence, build strong cross-functional partnerships, and drive consensus in executive settings.
  • Excellent communication, presentation and teamwork skills, with the ability to articulate topics to both technical and non-technical audiences.
  • Excellent technical judgment and leadership across organizational and team boundaries.

About the job

Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.

Using your extensive technical and leadership expertise, you manage various Engineering-specific programs and teams.

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's various product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).

The US base salary range for this full-time position is $183,000-$271,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Lead a team of Technical Program Managers, fostering a culture of bias for action, excellent execution and continuous learning to deliver the AI help guide products and platform improvements.
  • Oversee the execution of the portfolio, translating business goals and high level roadmaps into clear, actionable plans.
  • Serve as a trusted partner and advisor to Engineering, Product Management, and UX Directors/VPs; negotiate priorities and drive consensus on cross-functional trade-offs.
  • Institute a systematic framework for managing program health and risk across the portfolio; proactively identify and mitigate high-level technical, safety, and regulatory risks associated with deploying Generative AI.
  • Define and own the program’s success metrics and Key Performance Indicators (KPIs); utilize data to monitor portfolio health, analyze team velocity, and report on impact to executive leadership. Apply technical judgment to guide the team through dependency management.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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