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Strategic Agency Manager, Google Customer Solutions (Mandarin, English)

GoogleShenzhen, Guangdong Province, China; Shanghai, China
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Shenzhen, Guangdong Province, China; Shanghai, China.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in business development, partnerships, marketing, or consultative business.
  • Experience working with C-level executives and cross-functionally across all levels of management.
  • Experience managing agreements or partnerships.
  • Ability to communicate in Mandarin and English fluently to partner with local clients and region partners.

Preferred qualifications:

  • Experience improving business relationships and developing new business opportunities.
  • Experience in advertising business, digital marketing, consulting, brand marketing, or in a media agency environment in China.
  • Experience in developing relationships and presence with performance agencies or traditional media agencies.
  • Ability to think strategically about complex issues and develop recommendations and action plans.
  • Ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously.

About the job

As a Strategic Partner Development Manager, you'll open doors with potential partners, lead exploratory discussions and evaluate/develop business opportunities. You will lead cross-functional teams, provide thought leadership and serve as a mentor to managers and associates. You are comfortable escalating and presenting business development strategies and key issues to senior management. You'll work closely with Google Product, Engineering, Legal and Sales teams on new product initiatives and key strategic relationships that support our online advertising business.

As a Strategic Agency Manager, you will focus on growing long-term relationships with managed traditional media and digital agencies and drive growth through agency managed accounts with large brand and performance opportunities. You will provide the highest level of customer service to agency partners. You will develop Google solutions to drive business growth for high opportunity customers with the Account team, and implement campaigns.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Collaborate and consult with agencies with the goal of extending relationships, increase customer and agency base, and optimize their advertising investment.
  • Deliver goals on new and existing business, while prioritizing and delivering an excellent business experience to Google's managed agency partners.
  • Build data driven long-term agency plans to leverage market insights and research. Synchronize agency plans with agency and internal cross-functional teams to further develop the agencies.
  • Analyze data trends and customer performance, develop business plans, prepare and conduct pitches and business presentations.
  • Be a trusted thought partner for executive level to specific Account teams, including Media Planners and Buyers on initiatives and agency level planning.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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