Go-To-Market Tier 2 Segment Lead, YouTube Business
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This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Bruno, CA, USA; New York, NY, USA; Los Angeles, CA, USA.Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in a management consulting, sales operations, business strategy or corporate advisory role.
- 5 years of experience working with executive stakeholders.
Preferred qualifications:
- MBA.
- 4 years of experience in people management.
- 2 years of experience creating complex data sets, data modeling, and reporting.
- Expertise in service operations, partner support operations.
- Ability to synthesize data into useful formats and bring actionable insights, and to straddle between details and higher level implications of critical business issues.
- Excellent investigative skills and ability to present to executives and communicate with highly technical management teams.
About the job
YouTube Biz Segment GTM is responsible for designing and delivering our service models for our Business Development, Creator and Consumer Success, and Partner Engineering teams to drive sustainable partner growth and customer lifetime value. The team will work closely with Business, Product and Marketing leaders to optimize impact and cost-to-serve across these partner and consumer segments. The core capabilities of the team include innovating and gaining alignment on our partner and consumer service models — who we serve, what service is provided to achieve growth, how the service is provided and incentivized — defining measures of success (impact, productivity, ROI), enabling change management with frontline teams and developing pilots to test new frontline models.
YouTube's rapidly growing partner base provides unique challenges and opportunities everyday. Within Business Go-To-Market and Operations, the Segment GTM team focuses on defining each partner segment, building the operating model and managing the performance of each segment. Our Tier 2 (T2) partners are a critical part of our creator ecosystem, and the T2 team is redefining YouTube's strategy for scaled partner management. As part of this entrepreneurial team, you will have the opportunity to influence the future of YouTube partnerships and our T2 Business strategy, leveraging data analysis, strategic thinking, and seamless cross-functional teamwork.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
The US base salary range for this full-time position is $234,000-$326,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Manage team that defines, structures, and drives the operating model for partners.
- Partner with marketing and business leadership in driving end-to-end strategic global initiatives.
- Oversee the operations of scaled partner management and Community Partner Managers (CPM).
- Execute analyses that translates data into actionable insights to ensure partners are supported efficiently while driving impact.
- Track progress on key T2 programs, work streams and team-wide annual and quarterly objectives, and own internal communications.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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