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Account Strategist, Engage, Google Customer Solutions

GoogleChicago, IL, USA

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in advertising, sales, marketing, consulting, or media.
  • Ability to travel up to 20% of the time as required.

Preferred qualifications:

  • Experience assessing and achieving client success via business techniques, including effective questioning, objection handling, and engaged promotions.
  • Experience in launching and managing paid digital advertising campaigns, including in Google Ads and other digital marketing platforms.
  • Experience working with channel sales, advertisers, agencies, or clients.
  • Ability to manage and prioritize a portfolio in an advertising or media sales context, and achieve goals to drive growth.
  • Ability to build compelling narratives and utilize storytelling as a client engagement strategy.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

The US base salary range for this full-time position is $81,000-$119,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Build and manage relationships with clients, and develop an understanding of their business challenges, marketing objectives, and success metrics.
  • Work proactively and cooperatively with internal and external stakeholders to ensure workflows and projects are completed on time to a high standard.
  • Plan, and achieve, growth goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
  • Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present to customers.
  • Understand how Google advertising products work and can be used to help meet a wide range of marketing objectives.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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