Program Manager III, Transportation, Devices and Services
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in program or project management.
- Experience in transportation and with managing transportation carriers (e.g domestic, international, air, truck or parcel freight).
Preferred qualifications:
- 5 years of experience managing cross-functional or cross-team projects.
- Experience with a transportation management system.
- Experience with data analysis and reporting.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
The North America Transportation team for Devices and Services plays a critical role in delivering the Pixel portfolio (Pixel Phone, Pixel Buds, Pixel Watch) to customers. This team willl manage the flow of goods from factories to regional Google Distribution Centers, and then to various channels: retailers (B2B), Googlers (B2G), Google stores, and final consumers (B2C). This team also facilitates reverse logistics for repairs and warehouse replenishment. Collaborating with premium freight forwarders and domestic carriers, it ensures on-time delivery and provide exceptional customer service to internal and external stakeholders through timely communication and issue resolution.
Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.
The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Strategically scale and optimize transportation capabilities for Google Store fulfillment and multi-channel service, enhancing customer experience and operational efficiency.
- Secure meticulous tracking and dedicated customer service for non-commercial launch deliveries, ensure flawless execution and timely arrival.
- Ensure the timely and cost-efficient fulfillment of warehouses and MFCs, optimize inventory flow and minimize delays.
- Proactively identify and implement strategies to improve on-time delivery performance, reduce transit times and enhance reliability.
- Analyze transportation data to identify trends, optimize processes, and generate comprehensive reports on key performance indicators (KPIs).
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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