Customer Engineer, Startups, Google Cloud
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
Preferred qualifications:
- Experience with private, hybrid, or public cloud technology, migrating Windows or Linux, including virtualization (e.g., VMware).
- Experience with data centers consolidation, relocation, migration, or virtualization projects.
- Experience in architecting and developing software or infrastructure for scalable, distributed systems.
- Experience in configuration management (e.g., Puppet, Chef, CFEngine, Salt), and functional operations of server, storage, and network functions.
- Experience with networking concepts (e.g., Routing, VPNs, load balancers, and firewalls).
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
In this role, you will partner with technical Sales teams to differentiate Google Cloud to our customers across the startup ecosystem. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will understand customers' business and technical requirements, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills.
You will focus on customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics and more. You will be passionate about building new relationships, with experience in prospecting and building out greenfield territories.
You will be a part of a diverse team working in an environment of respect and inclusion where we promote equal opportunities to succeed.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Assess current application and infrastructure setup for our customers. Assist in creating and executing migration plans.
- Troubleshoot and partner with operations, support, engineering or other functions to ensure successful migrations. Travel to customer sites, advocate at conferences, and other related events as needed.
- Conduct technical sessions for internal teams, partners, and customers. Manage technical success and accelerated business growth.
- Assist with creating cloud migration strategies, defining architecture, collaborating to create migration plans, and designing the orchestration of plans. Demonstrate and prototype Google Cloud product integrations in customer/partner environments.
- Identify and qualify migration opportunities, address key customer technical objections, and develop the strategy to resolve technical blockers.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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