Director, Customer Engineering SLED, Google Public Sector
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Minimum qualifications:
- Bachelor's degree in Business Administration, Engineering, Computer Science, or equivalent practical experience.
- 15 years of experience in a Technical Sales Engineering role in a cloud computing environment or equivalent experience in a customer facing technical/engineering role.
- 10 years of experience selling IT solutions to state and local agencies.
- 10 years of experience in go-to-market, and leading a team to meet business growth goals.
- Experience managing teams as a manager of managers.
Preferred qualifications:
- Experience building a scalable business/pre-sales organization focused on the State and Local sector.
- Experience establishing and maintaining the unique business infrastructure and compliant processes relevant for State and Local customers.
- Experience in customer engagement, including experience building businesses/products and business growth consistently.
- Ability to lead customers through a rapid transformation that embraces innovation in AI/ML solutions in the State and Local sector.
- Ability to collaborate and drive cross-domain solutions that yield optimal outcomes and deepen relationships with customers.
- Ability to influence technical and non-technical audiences.
About the job
As the Director for Customer Engineering, State and Local Sales, you will be responsible for partnering with very senior level government executives in the relevant State and Local agencies and entities to ensure we are bringing our Google Cloud product, solutions, and expertise to help solve the critical mission challenges they are facing today.
In this role, you will drive the team to meet and exceed demanding growth goals. You'll understand the technology of Google’s solutions in the enterprise space, and bring to bear a robust operational approach to recruiting, coaching, and managing the team.
You'll partner with leadership and peers to set the direction for work that impacts multiple lines of business. You will influence and contribute to the development of varied organizations across the business. You'll share the responsibilities of leading the broader organization with peers, facilitating talent mobility and development.
You will be equally comfortable and effective interfacing with top client executives or working in the details of a large project. You will run the business autonomously while leveraging where the group fits into the broader organization.
Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.
The US base salary range for this full-time position is $218,000-$313,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Lead and manage a team of Customer Engineers and Customer Engineering Managers with pre-sales responsibilities over all State and Local business.
- Develop and execute customer engineering strategy specifically for State and Local markets, aligning with overall company objectives while addressing the unique needs of our customers. Partner with Sales Leaders on high profile accounts.
- Lead the State and Local Sales team in meeting/exceeding quarterly and annual bookings goals for the organization by exercising a growth strategy and leveraging their network within the target markets.
- Maintain strong understanding of products and technologies, provide technical guidance/support to the team, considering specific technical landscapes and regulatory requirements within State and Local ecosystems.
- Provide strong leadership for where State and Local cloud market is going and how Google Cloud supports both internal and State and Local customers.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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