Senior Director, UX, Search Model Behavior
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Minimum qualifications:
- Bachelor’s degree in English, Journalism, Media, Communications, HCI, or related field, or equivalent practical experience.
- 15 years of experience managing multi-disciplinary content teams.
- Experience managing teams of integrated content specialists.
Preferred qualifications:
- Experience leading the content strategy and execution of large-scale products with a focus on localization, usability, and accessibility best practices for global content platforms.
- Experience building/scaling multidisciplinary teams (full-time and vendors) within highly matrixed environments.
- Experience fostering divergent design thinking and driving radical ideas that can truly evolve products.
- Ability to understand the global product ecosystem, influence cross-functional stakeholders, and drive scalable content solutions.
- Excellent communication and scaled leadership skills, with the ability to lead content in an ambiguous space, and work to define methods/approaches.
- Outstanding managerial and operational skills, with the ability to simplify complexity.
About the job
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." This role will lead the content strategy and writing team to drive amazing AI experiences in Search, balancing the practical needs of product development with building a foundational knowledge base covering all facets of user needs, motivations, and desired experiences along the user journey. We have just started to scratch the surface on the possibilities to drive exceptional content experiences at scale for global users, and are looking to create the future of conversations on Search and beyond.
Our UX content teams shape Google’s Search product by crafting experiences that set the tone for our users and drive cohesive product narratives across our global ecosystem of products. In this new world the conversation is the new paradigm for how users interact with Google. Translating the Googleyness of Google into a persona and personality that scales across all of a person's informational needs is no small task. In this role, you will shape the Search content strategy and vision, and articulate and develop model behavior principles - directly impacting the users experience with Search and AI Mode.
You will be responsible for defining what “great” looks like through a deep understanding of user needs, the competitive landscape, and differentiator opportunities that are woven into a model behavior strategy and Google AI products. You will be the primary UX partner to product management, user research, data science, and engineering leadership - while also partnering very closely with DeepMind and the Gemini App content team.
In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.
The US base salary range for this full-time position is $314,000-$436,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Lead the strategic development and execution for Search’s model behavior (e.g., personality, persona, traits, and response approach) with a focus on scalable best practices for the global discipline in partnership with the Gemini App.
- Develop strategies for communicating user insights and scalable content solutions that build conviction and influence strategic decision making at the executive level in partnership with the modeling, product, and engineering teams.
- Scale and manage a multi-disciplinary UX organization; set clear goals/objectives while balancing short-term development with long-term career growth.
- Build strong partnerships with cross-functional senior executives across Google's key organization and AI initiatives, and communicate/promote best practices.
- Plan, allocate, and advocate for resources across the team’s primary areas of responsibility, working with leadership to ensure alignment across organizations.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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