Account Strategist, Mid-Market Sales, Google Customer Solutions (Mandarin, English)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in sales, marketing or business analytics at an agency, technology, or media company.
- Ability to communicate in English and Mandarin fluently.
Preferred qualifications:
- Experience in managing multiple accounts simultaneously while paying attention to detail.
- Experience with sales in a technology, advertising, media sales, or internet environment.
- Experience with Google Ads and YouTube account management, managing advertising or media campaigns.
- Ability to grow in a changing environment.
- Excellent problem-solving and thinking skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Develop customers business driving scaled product adoption and growth.
- Work towards goals while prioritizing and delivering customer experience to Google's agencies and advertisers.
- Implement creative ways to improve the agency and customer relationships and share performance enhancing suggestions.
- Manage business growth and productivity goals, and drive in quarter business growth and product adoptions.
- Provide strategic advice and help our advertisers get the investment return on their advertising by working in a consultative role with account strategist.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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