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Staff UX Research Manager, Google Cloud

GoogleSunnyvale, CA, USA; Cambridge, MA, USA; +3 more; +2 more
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Cambridge, MA, USA; New York, NY, USA; Seattle, WA, USA.

Minimum qualifications:

  • Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
  • 8 years of experience in an applied research setting, or similar.
  • 3 years of experience leading design projects and managing people or teams.

Preferred qualifications:

  • Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
  • 8 years of experience conducting UX research on products.
  • 7 years of experience working with executive leadership.
  • 5 years of experience managing projects, and working in a changing organization.
  • Passion for the ML/AI space.

About the job

The Core ML UX team is building a future where machine learning (ML) is accessible and enjoyable for all developers. We design, build, and improve Core ML's product portfolio, used by ML developers, data scientists, and ML engineers. We collaborate with research groups like Google DeepMind and product teams like YouTube and Search to bring ML/AI capabilities, including Generative AI, to Google's platforms and products.

UX Research Managers are advocates for the people who use our products as well as the members of their teams. They are experts at using qualitative research methods such as field studies, interviews, and diary studies to shape product development and influence overall strategy.

In this role, you’ll take the time to understand not just the execution side of UX, but also the business aspects of the products we build. You’ll collaborate with leaders of other UX, Engineering, and Product Management teams to create innovative experiences across all of Google’s products, leveraging your passion for brand, craft, and design quality.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $168,000-$252,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Manage UX Research Program to help accelerate developer velocity in model development.
  • Manage UX Research Program to help understand and build AI Data products and services.
  • Define, illustrate, and visualize customer user journeys to help spot gaps and opportunities in current user experience and influence future product roadmaps.
  • Develop strategy and roadmaps to help support a program that supports OKRs created by product partners and stakeholders.
  • Manage a team of qualitative and quantitative researchers and support career development.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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