Delivery Executive, UK, Google Cloud, Public Sector
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Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 10 years of experience in a technical project management or a customer-facing role.
- Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
- Must possess an active Security Check (SC) UK security clearance.
Preferred qualifications:
- Master's degree in Computer Science or in a relevant field, or equivalent practical experience.
- Experience in planning and delivering cloud solutions in Public Cloud in Google Cloud Platform and hybrid environments.
- Experience in account management, client service, and management consulting with experience in working with channel partners, systems integrators, and third party teams to deliver successful cloud centric solutions.
- Ability to grow in evolving and ambiguous environments.
- Ability to communicate in English and Arabic fluently to support client relationship management in this region.
About the job
As a Delivery Executive, you will work directly with Google’s most strategic customers on large multi-year transformational engagements underpinned by Google’s Cloud Platform (GCP) to drive business value for those customers. You will provide thought leadership, delivery management, consulting, and technical skills to customer engagements while working with Google's cross-functional executives and key technical leaders to oversee the planning and deployment of solutions via GCP.You will also work closely with key Google partners, and our Global Delivery Centre teams currently servicing key accounts using your experience of building and leading high performing teams and driving successful deliveries in large multinational, matrixed organizations from inception to completion. The Delivery Executive plays a leading role in delivering our most complex, multi-team, transformational engagements by combining an understanding of Industry customers and Cloud technologies with excellent communication, influencing and delivery leadership skills.
Responsibilities
- Provide delivery leadership, developing trusted customer relationships - to the Board level, defining and aligning strategic delivery and business value objectives and key results and shared delivery roadmap(s).
- Provide oversight and coordination of GCP programmes at engagements, including management of benefit realization and the coordination of new capabilities to enable effective change and deliver projected benefits.
- Manage communications with all stakeholders (technical and business), providing transparency across the engagement, visibility of progress against desired outcomes and timely updates ensuring ‘no surprises’.
- Build a Delivery team, across functions/locations, breaking down complex problems into manageable chunks; enabling delivery by creating clarity from ambiguity, structuring/sequencing to maximize value and remaining open minded to pivot if needed.
- Define criteria for control and management of deliveries/engagements, advocate delivery and process excellence, seek and implement continuous improvements
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