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Search Solutions Expert, gTech (English, Portuguese)

GoogleSão Paulo, State of São Paulo, Brazil

Please submit your resume in English - we can only consider applications submitted in this language.


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
  • 1 year of experience working in customer relationship development, account management, media consulting, or a similar role.
  • Ability to communicate in English and Portuguese fluently to engage with local stakeholders.

Preferred qualifications:

  • Experience in creating online marketing and advertising strategies for performance focused clients along with knowledge of Google’s Search and automation products.
  • Experience in data analysis and in interpreting datasets, identifying trends, and translating findings into compelling narratives.
  • Ability to grasp technical design concepts quickly and determine when to apply them appropriately.
  • Ability to work with cross-functional teams.
  • Excellent project management skills with the ability to oversee multiple, simultaneous solutions, supported by internal teams.

About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

In this role, you will partner with the sales team to monitor our products' performance for clients, develop tools that address their technological and business needs, and identify opportunities to grow Google's customers.Additionally, you will continuously seek opportunities to improve processes through workflow optimization and automation to increase efficiency. As a part of gTech Ads Solutions, your mission is to be the trusted experts accelerating growth at global scale for customers, Google creates products and services that make the world a better, and our role is to help bring them to life.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

  • Serve as the customer's Search product expert by successfully delivering consultative digital marketing solutions that not only address a customer issue, but also advance a customer's sophistication and digital maturity level on Search.
  • Advocate new product features on behalf of the customer and assist customers in the adoption of new products via setup/implementation, upgrades and migrations to help them build long-term success using Google Ads Products while providing technical guidance and documentation to ensure the right infrastructure and data integration set up.
  • Measure, analyze and demonstrate the value of Google’s Ad solutions in differentiation to offerings.
  • Design and develop tools, processes, and workflows to increase team productivity/efficiency by reviewing current processes.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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