Scaled Customer Engineer, SMB, Google Cloud (German/French)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 1 year of experience with cloud native architecture in a customer-facing or support role.
- Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
- Experience delivering technical presentations.
- Ability to communicate in German, French, or a Central European language fluently in order to interact with customers.
Preferred qualifications:
- MBA or Master's degree in Computer Science or a related field.
- Certification in Google Cloud Platform (e.g., GCP Professional Cloud Architect/Associate Customer Engineer).
- Experience with WAN/internet-related technologies and architectures across SaaS, PaaS, IaaS, and cloud productivity suites.
- Experience architecting and developing software or infrastructure for scalable and secure distributed systems, and with application development technologies.
- Experience in data and information management.
- Experience with relational databases, NoSQL databases, or Big Data technologies and containers.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
The Google Cloud Platform team helps customers transform and build what's next for their business, all with technology built in the cloud. Our products are engineered for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers, developers, small and large businesses, educational institutions, and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees, and partners.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
- Share in-depth enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
- Guide customers through assessments of existing legacy application environment(s) and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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