Sales Specialist, Google Customer Solutions
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 3 years of experience in an advertising sales, business development, or online media environment.
Preferred qualifications:
- Experience managing business growth and maintaining client relationships.
- Excellent organization skills, with the ability to work well within a team.
- Excellent communication skills, with the ability to present advertising solutions over the telephone to prospects.
- Interest in sales as well as an interest in working with and educating new advertisers.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Prospect clients and identify leads.
- Manage the business pipeline and develop a strategy.
- Present digital marketing solutions, implement ways to expand customers existing accounts, tailor and share performance-enhancing suggestions, and promote other Google products.
- Communicate with customers by phone and email, and in person when needed.
- Prioritize and deliver a positive customer business experience to Google's advertisers.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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