Customer Engineer, Data Management, Retail, Google Cloud
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- Health, dental, vision, life, disability insurance
- Retirement Benefits: 401(k) with company match
- Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
- Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
- Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
- Baby Bonding Leave: 18 weeks
- Holidays: 13 paid days per year
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with database administration or cloud native architecture in a customer-facing or support role.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders; experience leading demonstrations of database products.
- Experience with Oracle or DB2 database technologies, PL/SQL development, administration and management tools, or database performance tuning techniques.
- Experience with Oracle or DB2 to PostgreSQL data migrations, including Schema/Code conversion tools, zero downtime migration strategies or technologies, or regression testing strategies and automation tools.
Preferred qualifications:
- Master's degree in Computer Science or other technical field.
- Experience learning and working with new emerging technologies, methodologies, and solutions in the cloud/IT technology space.
- Experience in technical sales or consulting in systems integration, data transfer and management, and enterprise database performance.
- Experience optimizing database performance with transactional or analytic workloads, and experience with disaster recovery and data backup strategies.
- Knowledge of DevOps principles and database automation tools.
- Understanding of cloud-based database architectures and deployments (e.g., GCP) and knowledge of distributed or big data technologies.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Database Management Customer Engineer for Google Cloud, you will help our customers migrate from their legacy database portfolios to Google Cloud's offerings. You will anticipate and address key technical challenges for our customers in close partnership with sales teams. Additionally, you will collaborate with Product and Engineering teams to stay ahead of industry trends and proactively devise enhancements to Google Cloud products.
You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with the team to identify and qualify business opportunities for database migrations. Understand key customer business and technical issues, and develop strategies and solutions to support their migrations.
- Inspire customers and peers to solve difficult problems with ambitious and novel solutions, including product and solution briefings, proof-of-concept work, and coordinating technical resources.
- Design the goal architecture and the migration strategy to minimize the migration effort, risk, and downtime.
- Work with customers to demonstrate and prototype migrations into the Google Cloud database offerings in customer and partner environments.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to complete solutions using best practices on Google Cloud.
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