Regional Google Cable Landing Stations Operations Lead, North Pacific
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In-office locations: Tokyo, Japan.
Remote location(s): Japan.
Minimum qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or equivalent practical experience.
- 8 years of experience in program management.
- Experience in operational facilities management services.
Preferred qualifications:
- Master's degree in Industrial Engineering, Electrical or Mechanical Engineering, Engineering Management, Reliability Engineering.
- 8 years of experience managing cross-functional or cross-team projects.
- Experience operating submarine cables systems including marine maintenance, cable landing station maintenance, and Network Operation Center coordination.
- Excellent budget management, agreement negotiation, time management and organizational skills.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.
In this role, you will lead operations for all Cable Landing Stations (CLS) and Outside Plant (OSP) in the North Pacific region, including owned build CLS, consortium-led projects, third-party colocation, and all OSP and infrastructure. You will ensure a quality acceptance procedure from build to operations and oversee the transition to live status within the Google Central Network Operations Center (NOC). Additionally, you will manage relationships with key suppliers, consortia partners, telecom providers, customers, internal central operations teams, network teams, finance, and regulatory bodies to ensure network availability and reliability. You will also focus on optimizing infrastructure performance, enhancing the customer experience, and driving operational excellence across facilities.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Manage a third-party field service agreement site-based offering and deliver Technical Operations Managers, facility and Network technicians to support Google Cable Landing Stations (gCLS) across North Pacific.
- Coordinate proactive and reactive maintenance works (PFE, Electrical, Mechanical, HVAC, general facilities) for all CLSs in the APAC region.
- Lead all preventative and reactive maintenance activities, run regular inspections and liaison with external parties in case of infrastructure threatening or effecting works.
- Keep stakeholders informed about current work and discuss strategic decisions and directions with them. Manage budget, enhance process, continuous improvement and development.
- Oversee technical and program team leads through the successful completion of required maintenance, troubleshooting, and repair tasks to maintain equipment to our global standard.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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