Business Analyst, Trust and Safety, YouTube
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Minimum qualifications:
- Bachelor's degree in Engineering, Math, Quantitative Science, or related technical field, or equivalent practical experience.
- 1 year of experience in statistical problem solving and analyzing data sets using SQL or comparable coding language (e.g. Python, R, Java, C++).
- 1 year of experience collecting, managing and synthesizing data sets and information from disparate sources to perform data analysis and statistical modeling.
Preferred qualifications:
- 5 years of experience in an investigative role.
- Experience working with tech teams to optimize machine learning models.
- Experience in project management and process optimization with data analytics, delivering production level metrics, insights, and actions.
- Experience working with programming languages such as, Python, Java, JS, R or SAS.
- Experience with abuse prevention, policy, and regulatory systems.
About the job
Google's leadership team hand-picks thorny business challenges, and members of BizOps work in small teams to find solutions. As part of this team you fully immerse yourself in data collection, draw insight from analysis, and then zoom out to develop compelling, synthesized recommendations. Taking strategy one step further, you also persuasively communicate your recommendations to senior-level executives, roll-up your sleeves to help drive implementation and check back-in to see the impact of your recommendations.
As an Associate in Business Operations and Strategy, you are the ultimate data expert and thrive on solving highly analytical problems, conducting interviews and synthesizing ideas. You will work with a small team on projects commissioned by Google's executive team, managing your own workstream(s) as you go.
In this role, you will analyze huge sets of data and support scaled systems of review to address those challenges. You will empower Google to enhance the efficiency and accuracy of the operations, resolve unique legal challenges at scale and streamline complex workflows, and support and educate internal stakeholders. You are an independent, critical thinker with sound metrics judgment who has a passion for coaching others, solving technical challenges and setting scalable standards. You can balance the short term requirements Google faces while demonstrating the ability to see the big picture and make quantitatively based long-term recommendations accordingly.
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Responsibilities
- Drive analytics efforts to meet the challenges of international regulation such as Article 17 of EUCD by providing rigorously productionalized transparency data to bolster YouTube’s external copyright narrative, as well as detailed analytics of EU copyright operations to help executive Ops and Legal stakeholders monitor risk.
- Apply advanced statistical methods to complex data sets in an effort to predict and prevent abuse of the copyright notice and takedown process. Work with cross-functional abuse teams to develop shared strategies to address similar abuse vectors or bad actors.
- Learn complex and technical concepts, systems and deliver meaningful results using them. Communicate highly technical results and methods clearly.
- Maintain, foster and promote Copyright Operations quality by providing regular feedback metrics to global review teams. Manage technological solutions for streamlining quality assurance and produce scalable training solutions.
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