Sales Manager, Scaled, Google Customer Solutions, UKI (English)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 11 years of sales experience in marketing, consulting, digital media, business development, or advertising agencies.
- Experience in leading sales teams.
- Ability to communicate in English fluently to support clients in the region.
- Ability to travel 20% of the time domestically or internationally.
Preferred qualifications:
- Experience with people management including identify, attract and develop talented people, and create a positive team culture.
- Knowledge of traditional and online marketing strategy and tactics.
- Ability to model and coach sales behaviors including C-level engagement, effective questioning, objection handling, and competitive selling.
- Ability to own sales team operations in the UK market (e.g., portfolio management, team building, Key Performance Indicator (KPI) measurement, execution).
- Ability to grow on immersion in a changing environment, with excellent communication and problem-solving skills.
- Passion for selling with a drive to innovate and the ability to be personable yet dedicated.
About the job
Consulting with a wide variety of existing advertising companies of all sizes, you are committed to finding the optimal advertising solution for each client. Your interest in sales and the digital economy and your entrepreneurial drive enables brands to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media combined with your commercial know-how shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to a portfolio of clients whose needs you listen to, and help define the strategy for how their products and services can reach thousands or millions of users.
As a Sales manager, you will lead and coach a high-performing sales team that uses sales skills to understand our advertisers needs and deliver measurable solutions that grow their businesses. You will lead relationships and sales engagement with high potential small businesses from all verticals and business models in the market. Your team sets them up for long-term sustained success by bringing the best of digital ad solutions from Google. You will enable your team to always reach motivated business and productivity goals. Your knowledge of the GCS business landscape and online media, combined with your sales and problem-solving abilities, shapes how new and existing clients will grow. You will also work with the sales leadership team to set strategic objectives and run the day-to-day operations for the business. You are an excellent communicator with the ability to train and motivate a large team, and take a problem-solving approach to sales management.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Recruit, retain, motivate and develop a client-facing and high-performing sales team.
- Deliver against motivated business, productivity and product goals, grow engagement and client satisfaction for a portfolio of small businesses in the UK market.
- Analyze data, trends, and client performance with your teams to develop strategic plans for customers while tracking activity and provide detailed data analysis weekly, driving consistent CRM tracking.
- Model and coach sales behaviors including C-level engagement, effective questioning, objection handling, and selling.
- Ensure team readiness to deliver complex advertising solutions and create a culture of sales innovation and advertiser success on the team.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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