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Strategy and Operations Manager, YouTube Trust and Safety

YouTubeSan Bruno, CA, USA

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in management consulting, investment banking, strategy, operations, program management or a management role at a global technology company.

Preferred qualifications:

  • Experience using data analysis to drive decision making, including experience with structuring analyses and SQL.
  • Ability to operate in a dynamic, paced team environment.
  • Ability to understand and articulate to leaders, while maintaining attention to details.
  • Ability to work with different team members to design processes and implement projects that solve business problems.
  • Ability to multitask, prioritize, and manage across multiple, often time sensitive initiatives paired with project management skills.
  • Excellent stakeholder management skills (communication, consulting, presentation, influencing skills).

About the job

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As a Strategy and Operations Manager on YouTube's Trust and Safety Operations team, you will be a StratOps partner to the Scaled Abuse, Business Analytics, and YouTube Partner Program (YPP) teams. You will help YouTube prevent harm by ensuring that our Ops organization operates effectively with the strategy, processes, and insights needed to be successful. This role may be exposed to graphic, controversial, and sometimes offensive video content.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

The US base salary range for this full-time position is $108,000-$158,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Partner with Scaled Abuse, Business Analytics, and YouTube Partner Program leaders to support day-to-day team operations, including operational business reviews and resource planning.
  • Gather and synthesize relevant data and lead analyses, such as budget forecasting.
  • Develop work plans, identify recommendations, and manage delivery of operational initiatives.
  • Craft compelling communications and presentations to executive leadership and the broader team.
  • Manage processes and programs for the team.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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