Technical Program Manager, Strategic Partnership and Risk
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Minimum qualifications:
- Bachelor's degree in a technical field, or equivalent practical experience.
- 5 years of experience in program management, partnerships, vendor management, or related roles.
- 3 years of experience working with external partners, vendors, or third-party providers.
- Experience working with cross-functional technical teams (e.g., engineering, operations, infrastructure).
- Experience identifying, managing, or mitigating operational or infrastructure risks.
Preferred qualifications:
- Experience in data centers, cloud infrastructure, telecommunications, or other large-scale operations environments.
- Experience managing programs or initiatives across multiple regions or geographies.
- Experience building or implementing program frameworks, processes, or risk management systems.
- Experience working with infrastructure reliability concepts (e.g., SLA, incident management, MTTR, MTBF).
- Ability to travel internationally for business up to 20% of the time.
- Excellent stakeholder engagement and management, as well as storytelling skills to drive prioritization decisions using data.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
The Third-Party Data Center team within Google Data Centers leads data center operations in facilities built by third parties. These include facilities built to our specifications and operated by Google (e.g. Jengas), facilities built to meet our Service Level Agreements (SLAs) and operated jointly by Google and Colocation providers (e.g. MiniClusters, Edge, nGP, GCVE and others).
The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
Responsibilities
- Develop and expand relationships with third-party providers.
- Manage/support the development and implementation of the data center risk management program at the site and regional level, maintaining awareness of emerging threats to the business.
- Lead efforts to identify and drive down risk across Google data center operations. Work closely with partner organizations, engineers, and business leaders to ensure a holistic approach to data center risk management.
- Create executive presentations of the above findings and subsequent recommended actions for Data Center Operations (DCOps), Google Data Centers, and higher leadership (program reviews, Quarterly Business Reviews, etc.).
- Identify, communicate, and collaborate with relevant stakeholders within one or more teams to drive impact and work toward mutual goals. Build, maintain and enhance business, operational, and management dashboards.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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