Senior UX Quantitative Researcher, Customer Engagement
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience in product research in an applied research setting, or similar.
- Experience in programming languages used for data manipulation and computational statistics (e.g., Python, R, MATLAB, C++, Java, or Go).
Preferred qualifications:
- Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
- 3 years of experience managing projects, and working in a large, cross-functional organization.
About the job
At Google, we "Focus on the user and all else will follow." As a Quantitative User Experience Researcher (Quant UXR), you make this possible. You will join a multi-disciplinary team, collaborating closely with Engineering and Product Management to create industry-leading, innovative products.
You will drive impact at all stages of development by investigating user behavior through empirical methods like logs analysis, survey research, and regression. We value educational experiences—from Computer Science to Psychology—and require a blend of behavioral research design, statistical proficiency, and programming skills to uncover actionable insights. Beyond the work, you will grow within a supportive Quant UXR community offering mentorship, regular meetups, and exclusive internal tools to help you thrive.
We help Google products keep their customers productive and happy. Our tools help 18B+ users every year, supporting 80%+ products, including Ads, Accounts, GMB, Play, and YouTube. We deliver industry leading experiences using intelligent, assistive technology.
Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.
Responsibilities
- Define and measure quantitative UX goals and metrics in collaboration with Designers, Qualitative Researchers, Data Scientists, Engineers and Program Managers.
- Develop code and statistical models to understand user experience.
- Conduct empirical research using methods from computer science, quantitative social science, statistics, econometrics, and other fields to understand user behavior and extract meaningful patterns from large data sets.
- Examine existing data and product designs to generate hypotheses and plans for research.
- Prioritize and drive research to improve user experience. Communicate findings to stakeholders in the company. Make research findings convincing and actionable for both research experts and non-experts.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.