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Managing Director, Central Strategy and Operations, GCS

GoogleMountain View, CA, USA; New York, NY, USA; +2 more; +1 moreDirector+
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA; San Francisco, CA, USA.

Minimum qualifications:

  • MBA degree or equivalent practical experience
  • 15 years of experience leading strategy and operations, or business finance within the technology industry
  • 15 years of experience leading cross-functional projects across domains
  • 10 years of experience in business strategy, management consulting, corporate development, or managing commercial operations across multiple product lines or business units
  • 10 years of people management experience, including managing managers and distributed global teams
  • Experience presenting to, advising, and managing relationships with executive-level stakeholders

Preferred qualifications:

  • Experience manipulating and interpreting large data sets
  • Ability to manage, influence and persuade others without direct authority
  • Analytical modeling skills

About the job

The GCS Revenue Strategy and Operations (RSO) team drives the strategy and operations for the Global Google Customer Solutions Sales teams. The team leads the strategy, design, planning, and operations of programs that drive a scalable and analytical approach to generating incremental business growth. This team works in partnership with cross-functional teams across Sales, Marketing, Finance, Google Technical Services (gTech), and Engineering.

Within RSO, the Central Strategy & Operations (CSO) team leads global, cross-functional, cross-GCS strategic initiatives to drive growth and operational excellence. The core capabilities of the team include strategic planning, sales incentives and integrity, Ads policy, and executive business management.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

The US base salary range for this full-time position is $320,000-$445,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Serve as a thought leader to design and land complex global initiatives that drive sustained revenue impact for GCS through systems-based leadership, responding to the external environment, and navigating the complex Google ecosystem.
  • Lead high performing, global teams through transformational change removing barriers to innovation and execution.
  • Be a trusted advisor to product strategy and revenue programs teams to help ensure incentives and workflows drive sustainable sales behaviors.
  • Deliver high quality executive communications, lead presentations and discussions with senior stakeholders, and operate seamlessly across multiple teams.
  • Build enduring cross-functional partnerships to align and influence organizational priorities across GCS and Global Business Organization (GBO).

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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