Search Ads 360 Specialist, Google Customer Solutions
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This role may also be located in our Playa Vista, CA campus.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns and providing client solutions.
- 4 years of experience in a client-facing role working with partners across multiple levels.
- Experience with digital marketing products (e.g., Google Marketing Platform, Google Ads).
Preferred qualifications:
- Experience with Google Ads or Search Ads 360.
- Experience with media agencies, advertising technology companies, and media buying/trading companies.
- Experience working with third-party ad serving tools.
- Excellent investigative and problem-solving skills.
About the job
As a Search Ads 360 Specialist, you will develop and renew relationships with agencies and clients. You will engage clients to map strategies and provide resources that enable them to achieve their online marketing objectives using Search Ads 360.
In this role, you will lead and execute projects and support clients who use Search Ads 360. These projects will include technical assistance on business pitches, product implementations, advisory on campaign set up, delivery and, product upgrades, custom solutions and campaign reporting. You will work on multiple projects concurrently, either separately or with multiple cross-functional teams. In addition, you will also help customers with product configuration and business process improvement, combining the understanding of Google Marketing Platform products with their needs.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
The US base salary range for this full-time position is $102,000-$150,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Develop, drive, and renew agency partnerships across the organization. Act as the Google domain expert and chief point of contact in Google Marketing Platform and Search Ads 360.
- Consult agency partners on the adoption of Search Ads 360 technology and best practices to drive search marketing success. Use client management, industry, and product expertise to scope and understand client business needs and issues.
- Use key levers such as automation and attribution, to drive performance against our client’s desired customer business outcomes.
- Partner with Google product management, sales, marketing, and customer support teams to enable client success and pursue opportunities within accounts.
- Lead customer communications, feature prioritization, and resolve client issues, from analysis and research to coordination of resources.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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