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Senior UX Content Designer, YouTube Shopping

YouTubeSan Bruno, CA, USA

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience in UX content design, leading content-related projects for a tech product or in a similar environment.
  • Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
  • Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

  • Experience creating and implementing visual design systems, applying design tools (e.g., Figma).
  • Experience with customer journeys and content flows, framing and scaling content design solutions.
  • Experience working on global brands/experiences and localization, and transcreation.
  • Experience with prompt engineering, system prompt evaluation and conversational design.
  • Experience working with generative AI.

About the job

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the goal for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

As a Senior UX Content Designer, you will play a vital role in helping viewers discover the products they'll love with the creators they trust. You'll bring a zoom-out holistic approach across different product areas, overseeing the language we use to bind YouTube Shopping, YouTube Ads, merchants and brands into a coherent ecosystem.

YouTube Shopping is a thriving, close-knit team that prioritizes fast iteration and close understanding of its creators. We also sometimes organize research trips (Korea, Japan, India) and events on top of regular usability testing and user research.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

The US base salary range for this full-time position is $138,000-$202,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Provide direct writing and high-level direction to create clear, concise experiences across the YouTube ecosystem, ensuring all content adheres to nuanced voice, tone, and formality principles.
  • Formulate content hypotheses and iterate based on UX Research readouts, balancing user needs with business goals while navigating complex requirements from Product and Legal partners.
  • Lead workshops and presentations to communicate complex ideas simply, influencing stakeholders by articulating the strategic reasoning behind design decisions and challenging the status quo.
  • Seek and incorporate peer feedback, while offering "big picture" strategies that bridge product boundaries and improve the broader content ecosystem.
  • Manage delivery expectations through effective prioritization and time management, demonstrating the agility to pivot approaches or dive deeper when the project warrants exploration.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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