Customer Engineer, Looker, Google Cloud
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud native architecture in a customer-facing or support role.
- Experience selling or supporting business intelligence tools, and using them to manipulate datasets and databases (e.g. Looker).
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Ability to communicate in Japanese fluently as this is a customer-facing role that requires interactions in Japanese with local stakeholders
Preferred qualifications:
- Experience with Business Intelligence tools with a physical model.
- Experience in data analysis with SQL, Python, R, etc.
- Experience delivering technical presentations and live demonstrations.
- Experience responding to functional and technical elements of RFPs.
- Experience in numerical analysis and advanced expertise in data modeling.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Develop customized presentations, demonstrations, and prototypes of our software to articulate use cases and value to the customer.
- Participate in selling the value of Looker’s products using multiple channels, including phone, presentation, and live online and in-person product demonstrations.
- Manage customer trials, ensuring that they are engaging with the product, the trial, and the resulting solution.
- Articulate and educate on technical and architectural concepts to a variety of audiences, including developers, architects, and IT professionals.
- Respond to functional and technical elements of RFPs as necessary, leverage and build upon existing knowledge base.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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