Technical Solutions Consultant, gUP Search Operations and Initiatives
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Minimum qualifications:
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 3 years of experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- 3 years of experience in coding with one or more programming languages (e.g., SQL, Java, C/C++, Python).
- Experience in technical troubleshooting, and managing internal/external partners or customers.
Preferred qualifications:
- Experience launching and scaling user-facing, production quality partner integrations.
- Experience with systems integration and process automation.
- Experience kin managing vendor operations and defining metrics to improve operations.
- Experience in leading technical projects.
- Knowledge of the Google Search ecosystem (e.g., Data acquisition, Data analysis and dashboarding, technology, tools).
- Excellent problem-solving, taking responsibilities and solutioning skills.
About the job
In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).
The team in gTech provides some of the business operations that support that missions like business planning, budget management, regulatory compliance, scaling through vendors, and process performance.
In this role, you will bridge the gap between commercial requirements and scalable solutions. You will support business operations behind Google Search. You will drive efficiency, productivity, and impact the user and partner experience at a scale.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
The US base salary range for this full-time position is $118,000-$174,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Responsibilities
- Work cross-functionally to help define business objectives, implement processes, and leverage tools to optimize customer and Google outcomes.
- Help in developing solutions through gathering, clarifying and documenting technical requirements. Contribute to discussions with internal teams to define solution scope and constraints. Rapidly prototype candidate solutions using the latest available technologies.
- Help creating and scaling solutions to solve problems at scale. Identify and implement process improvements. Develop tools, dashboards and troubleshoot technical issues as needed.
- Create product requirement documents (PRDs) to record product specifications. Validate PRDs, ensuring the customer/partner and internal needs are met.
- Support the setup and maintenance of vendor operations and tooling needs, ensuring partner satisfaction and efficiency.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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