Service Engineering, Mobile Devices
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Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.
Minimum qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or equivalent practical experience.
- 8 years of experience in setting up manufacturing assembly processes or driving new product launches or assembly processes Refining within manufacturing operation.
Preferred qualifications:
- Master's degree or PhD in Electrical, Mechanical, Industrial, Materials, or a related engineering field.
- Experience in design for manufacturability and serviceability.
- Excellent cross-functional engineering skills and experience leading a team.
About the job
Be part of a diverse team that pushes boundaries, developing custom silicon solutions that power the future of Google's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
As a Service Engineering you will be responsible for the development and execution of service strategies for consumer products. You will work with cross-functional teams to ensure products are designed for manufacturability and serviceability, and develops and implements service processes that meet customer needs.
Responsibilities
- Lead the technical development and execution of service strategies related to NPI product development of Consumer Hardware Engineer (HW) Service Operations.
- Work with cross-functional teams to understand customers’ requirements and collaborate with cross-functional teams to guide products design for repairability and serviceability.
- Track and report on Service Engineering metrics, such as refining the Service Requirement Definition (SRD) for product design and tracing scores for all products.
- Identify and implement opportunities for NPI service improvement and setting product design for serviceability / repairability targets.
- Stay up-to-date on industry trends and best in service engineering.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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