Business Analyst, Trust and Safety, YouTube
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Minimum qualifications:
- Bachelor's degree in Engineering, Math, Quantitative Science, or a related technical field, or equivalent practical experience.
- 1 year of experience working in data analytics, consulting, data science, engineering, or a technical operations role.
- 1 year of experience in statistical problem solving and analyzing data sets using SQL or comparable coding language (e.g., Python, R, Java, C++).
Preferred qualifications:
- Master's degree in a quantitative field (e.g., Statistics, Computer Science, Engineering, Mathematics, Data Science, etc.).
- 1 year of experience with designing experiments, developing statistical models, measurement, and identifying business opportunities.
- Experience in data analysis.
- Knowledge of Google tools such as Plex, BigQuery, etc.
- Ability to solve problems in changing, and ambiguous business environments through data intuition and business acumen.
- Ability to effectively communicate analysis and recommendations across a wide range of non-technical audiences.
About the job
Google's leadership team hand-picks thorny business challenges, and members of BizOps work in small teams to find solutions. As part of this team you fully immerse yourself in data collection, draw insight from analysis, and then zoom out to develop compelling, synthesized recommendations. Taking strategy one step further, you also persuasively communicate your recommendations to senior-level executives, roll-up your sleeves to help drive implementation and check back-in to see the impact of your recommendations.
As an Associate in Business Operations and Strategy, you are the ultimate data expert and succeed in solving highly analytical problems, conducting interviews and synthesizing ideas. You will work with a small team on projects commissioned by Google's executive team, managing your own workstream(s) as you go.
In this role, you will partner with Trust and Safety leadership to shape critical policy decisions, conduct root cause and data-driven analyses and identify emerging trends that impact online safety. You will collaborate across teams to implement solutions, enhance user protection, safeguard free expression and strengthen YouTube's global community. You will help optimize the efficiency and accuracy of Trust and Safety (TnS) review operations, streamline workflows, and support internal stakeholders. You are a self-standing, critical thinker with sound metrics judgment who has a passion for coaching others, solving technical challenges, and delivering measurable impact. You can balance the short term requirements we face while demonstrating the ability to see the big picture and make data-driven recommendations accordingly.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
The US base salary range for this full-time position is $96,000-$138,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Develop, build, and monitor metrics related to Trust and Safety content review operations. Generate insights to optimize efficiency, quality, and other measures of operational performance.
- Partner with cross-functional stakeholders to understand varied business requirements, and build reporting solutions with breakdowns of key metrics to answer these questions.
- Design and conduct experiments to measure operations impact of new features, products, and review workflows. Communicate results clearly to stakeholders with actionable recommendations.
- Maintain multi-stage data pipelines for generating metrics and applying access controls to ensure compliance when sharing sensitive data across a global workforce.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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