Policy Enforcement Manager, Violent Extremism, YouTube
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in trust and safety, policy, cybersecurity, intelligence analysis, crisis response, or related fields.
Preferred qualifications:
- Master's degree in relevant field.
- Experience in content policy, anti-abuse and reviewing online content.
- Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or experience in a scripting/programming language (e.g. Python).
- Experience in operations such as scaled or sales operations, vendor management or process, or organizational optimization.
- Experience with machine learning.
- Excellent written and verbal communication and presentation skills, with the ability to influence cross-functionally at various levels.
About the job
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Policy Enforcement Manager focused on Violent Extremism, you will work with a global team from Policy, Enforcement, Product, Engineering, Tools, Legal and other teams to safeguard the platform's integrity, mitigate risk, and manage content trends to identify potential community guideline violations. With the latest tools and technology, you evaluate abuse trends and quality within vendor operations, and develop creative solutions to address quality, workflows and processes. You will be collaborating with cross-functional teams, to develop and implement effective enforcement strategies that address the evolving challenges of content moderation at scale. You will review graphic, controversial, and offensive video content in line with YouTube’s Community Guidelines. You may also be required to work on-call on weekends and holidays.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
Responsibilities
- Ensure high quality enforcement of YouTube’s community guidelines. Research and stay up-to-date on key Violent Extremism trends as well as abuse patterns across policy areas.
- Oversee YouTube’s enforcement operations, including monitoring performance against operational health metrics, overseeing scaled operations with high quality, and driving efforts to optimize tooling solutions.
- Work closely with cross-functional stakeholders on Violent Extremism-related issues and policy escalations, and clearly communicate initiatives to the broader organization, including local teams.
- Execute strategies across YouTube in close partnership with Legal, Product Management, Engineering, and Google Trust and Safety.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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