Senior Software Development Manager, AI Agent Connectors
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This posting is for an existing vacancy.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience with software development.
- 7 years of experience leading technical project strategy, ML design, and optimizing ML infrastructure (e.g., model deployment, model evaluation, data processing, debugging, fine tuning).
- 5 years of experience in a technical leadership role.
- 5 years of experience in a people management or team leadership role.
- 2 years of experience with GenAI techniques (e.g., LLMs, Multi-Modal, Large Vision Models) or with GenAI-related concepts (language modeling, computer vision).
Preferred qualifications:
- Master’s degree or PhD in Engineering, Computer Science, or a related technical field.
- 5 years of experience working in a complex, matrixed organization.
- Experience in developing highly available, low-latency, and scalable distributed systems for real-time communication.
- Experience leading complex, cross-functional projects to build and deploy advanced AI agents using Generative AI/LLMs, and managing relationships with external customers.
About the job
Google's software developers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for software developers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software developer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our software developers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
With your extensive technical expertise you take initiative to independently design and implement new systems, designing, implementing, and testing multiple features with little or no direction from tech lead or manager. You collaborate with key stakeholders to determine future direction of work.
Responsibilities
- Lead, mentor, and grow a high-performing team of developers, fostering a culture of high velocity, innovation, and technical excellence.
- Define and execute the technical goal for integrating AI agents across first- and third-party chat and voice surfaces, collaborating with Product Managers, UX, and Research teams to deliver customer experience.
- Lead high-level technical engagement and co-development initiatives with strategic partners, ensuring the seamless integration of external technologies into the core platform ecosystem.
- Foster a high-performance, agile development environment that prioritizes rapid iteration and action-oriented execution to maintain an engaged edge in a fast-evolving domain.
- Serve as the principal technical authority, leveraging deep expertise in Generative AI and contact center workflows to develop robust systems and drive the end-to-end integration of AI agents across modern communication channels while navigating complex technical trade-offs.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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