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Launch Captain, Trust and Safety, Gemini, GenMedia

GoogleKirkland, WA, USA; Atlanta, GA, USA; +4 more; +3 more
In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
Health, dental, vision, life, disability insurance
Retirement Benefits: 401(k) with company match
Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
Baby Bonding Leave: 18 weeks
Holidays: 13 paid days per yearNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Kirkland, WA, USA; Atlanta, GA, USA; Austin, TX, USA; Seattle, WA, USA; Washington D.C., DC, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in data analytics, Trust and Safety, policy, or related fields.

Preferred qualifications:

  • Master's degree or PhD in a relevant field.
  • Experience in data analytics, interpreting ML model performance metrics, and understanding technical architecture to identify safety gaps.
  • Experience making business decisions, including identifying gaps or business needs, evaluating product launches, and innovating and scaling solutions.
  • Ability to handle multiple executive stakeholders, influencing safety strategy and operational execution at all levels.
  • Ability to think logically and work effectively in a fast-paced/constantly changing environment and to influence cross-functionally and cross-geographically with all levels of management.
  • Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As a Launch Captain, you will architect and execute the safety strategy for high-priority launches in the GenMedia space. You will serve as a trusted partner to executive leadership across engineering, product, legal, and policy. you will proactively identify complex risks and guide mitigation strategies. By translating data into nuanced and actionable risk prioritization. you will directly influence product design and ensure all GenMedia capabilities launch with the highest standards of integrity. Beyond launch, you will own post-launch monitoring to address emerging safety trends. You are a strategic influencer and executor who fosters a culture of excellence, ensuring our safety frameworks evolve alongside emerging GenMedia trends.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

The US base salary range for this full-time position is $132,000-$194,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Direct the safety roadmap for high-priority GenMedia launches, delivering robust testing frameworks and mitigation strategies for complex user harms and model vulnerabilities.
  • Serve as a trusted advisor to executive stakeholders in engineering, product, and legal, synthesizing perspectives to command alignment on high-stakes decisions.
  • Act as the safety Subject Matter Expert (SME) to embed guardrails directly into the GenAI development lifecycle, ensuring products are safer by design.
  • Convert traffic patterns and safety signals into strategic intelligence. Anticipate emerging risks to influence product roadmaps and drive continuous innovation.
  • Bridge high-level strategy with precise execution, orchestrating complex testing workstreams with partners while serving as the primary front-door for safety-related work.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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