Customer Engineer, Gemini, Workspace, Google Cloud (English, Spanish)
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Please submit your resume in English - we can only consider applications submitted in this language.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud native architecture in a customer-facing or support role.
- 3 years of experience with one or more of the following: Generative AI, Generative AI Agents, Large Language Models (LLMs), or specialization in another ML field.
- Experience with Agentic Frameworks (e.g., LangChain, AutoGen) and Back-end System Design.
- Experience selling collaboration software, specifically Google Workspace or others.
- Ability to communicate in English and Spanish fluently to support client relationship management in this region.
Preferred qualifications:
- Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.
- Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
- Experience building long-term technical strategies to uncover new workloads with customers.
- Experience migrating applications and services to cloud platforms.
- Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).
About the job
As a Customer Engineer (CE) for Gemini you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business challenges. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.
In this role, you will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities
- Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
- Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
- Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
- Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
- Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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