Network Operation Engineer, IP
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Minimum qualifications:
- Bachelor's degree in Computer Science, Network Engineering, a related field, or equivalent practical experience.
- 2 years of experience in telecommunications at carrier, and working with network infrastructure, transmission systems, layer2/3 routers and data services.
- 2 Years of experience in IP Networking, and key networking protocols like TCP/IP, OSPF, BGP, MPLS, ISIS, SDN etc.
- Experience in network operations, systematic troubleshooting in IP and optical environment.
Preferred qualifications:
- Certification in Network (CCNA/CCNP/CCIE/CCDE/JNCIE/JNCIP).
- Experience in NOC/TAC environment handling more of large-scale IP network along with exposure to optical networks.
- Understanding of network topologies, device repair and global internet technologies.
- Understanding of environmental management system (EMS) and network management system (NMS) systems to manage optical networks.
- Ability to communicate clearly and work effectively with cross-functional teams.
- Ability to work in shift in a network operations center environment.
About the job
As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success.
You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world’s most reliable, cost-effective and scalable network to support all of our current and future customers and users globally.
Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google’s data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning.
Responsibilities
- Act as a first responder for faults and outages on Google's production network and ensure adherence to network repair service level objective (SLOs).
- Diagnose, troubleshoot, and resolve complex network issues to restore service and maintain network health and participate in an on-call rotation to provide 24/7 network support.
- Perform root cause analysis on network incidents and implement corrective actions to prevent future occurrences.
- Identify opportunities for and contribute to the development of automation and tooling to improve repair times and reduce manual effort.
- Collaborate with internal teams and external vendors to manage and resolve network issues and Proactively monitor network health and identify potential risks or performance degradation.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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